Testimonials

Your IT support team, when you need it!

Barbara Duncan
Barbara Duncan
Former Chief Financial Officer Habersham Medical Center
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“I would like to take the opportunity to describe the outstanding work that Better IT Solution has performed in assisting with our Information Technology projects and managing our Help Desk. During the many projects undertaken by Better IT Solution, several unexpected obstacles came up (as they usually do in large projects), but the team at Better IT Solution was able to handle these issues in a timely way with solutions that brought us up-to-date with the latest best practices in the industry. The ability to work well under pressure with tight deadlines while working with various outside contractors and medical center personnel has been something I also appreciated about Better IT Solution. Their team is always calm, helpful and to-the-point in their communication and they are always able to meet our deadlines. In short, I would gladly recommend Better IT Solution for any similar work. Their work is professional, they are knowledgeable, pleasant to work with and, most importantly, they are able to deliver on what they promise.”
Larry Ebert
Larry Ebert
Former Chief Executive Officer, Northridge Medical Center
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“The team at Better IT Solution is very dependable and helpful. They recognize that not all users have their technical background, so they will come to our associates’ computer stations to help fix any problem that they have. Our employees have rated our IT department at the highest level of satisfaction we have seen in many years. An efficient, dependable and reliable IT department is very important when it comes to operating a hospital. We have been pleased with the service provided by the team at Better IT Solution. Our partnership is strong and we are pleased to use Better IT Solution, They are a welcomed service to our associates and medical staff.”
James P. Yarborough
James P. Yarborough
Former Chief Executive Officer, Elbert Memorial Hospital
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“I have known and worked with Greg for approximately 6 years or more. Greg provided leadership and management of all IT Systems, Telephone and Public Address Communication Systems, and copier/printer/fax systems in two separate hospitals of which I was serving as the Chief Executive Officer. During this time Greg served the first hospital as an employee and the second hospital as a contracted service. As an example of his dedication to providing the best he can, in his contracted capacity after completing system updates and upgrades, he actually renegotiated his contracted services to significantly reduce the overall contracted service costs to the hospital (at his own detriment or fee reduction) based on the updated and upgraded system’s improved dependability and significant reduction in the work desk service calls. During his leadership and management of both Hospital’s Systems, Greg orchestrated updates, upgrades, expansions, conversions, and numerous cost saving improvements while significantly improving the day-to-day systems dependability, minimal down time, quick solutions to Systems issues and challenges. In both hospitals, he completely updated and upgraded phone systems and copier/printer/fax systems while at the same time renegotiating costs for significant savings for both hospitals. Without reservation, I would highly recommend Greg’s services with expectations of his future successes. I would not hesitate to personally use Greg as an employee or contracted service. He has extremely high integrity, dedication, loyalty and demonstrates superb communication, organizational and leadership skills.”
Roger Forgey, FACHE | CEO
Roger Forgey, FACHE | CEO
Senior Healthcare Executive Position Health Systems as Industry, Market and National Leaders
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"I had the pleasure to work with Greg and his company at two different organizations when I was a regional CEO of Northridge Hospital in Commerce Georgia and later as the CEO of Stephens County Hospital in Toccoa Georgia. Each of these organizations required massive turnaround efforts and substantial modernization in Information Technology. I was so impressed with Greg and his company’s understanding of the IT needs of rural hospitals I appointed him to a senior leadership position within the hospitals. Together our team turned both of those hospitals around financially and made real progress in modernizing. Greg and company became more than just IT vendors. They also took on all my telecommunications areas from phones to switchboards. They were invaluable. I would strongly recommend Greg and his team. They are knowledgeable, affable and can both plan AND execute. They understand rural hospitals and the challenges they face."